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If this is your first order from us, please read these 10 tips prior to proceeding. It will save you time and trouble.
Select the product you want to order first. This is best done by clicking on the shopping trolley icon next to the picture of the products you want to order. Occasionally you are offered a choice between white, milk or dark chocolates. In such case please click on the drop down text box and select the type of chocolates you want then click on the shopping trolley.
You can add other products or you can proceed to the check out section.
Once there please follow the steps below:
1. Select first the shipping destination by selecting Country and State where you want us to send the gift. (Don’t select your destination at this stage unless you order for delivery to you).
2. Choose the delivery method. For deliveries within Australia we offer
a. same business day Sydney CBD postcode 2000 at a reduced rate of $6.00
b. same business day Sydney metro delivery to postcodes 2001 -2070 at $19.50
c. Overnight next day business day Australia wide courier delivery at $14..50
3. Click on secure check out and select your credit card. (We accept Visa, MasterCard, Amex, Diners JCB and PayPal).
4. Select the country, state first where the chocolates have to be delivered. (this will usually be Australia). Then filll in the billing address. (Your address) Followed by the delivery address. All textboxes with a red asterisk * have to be filled in
5. You will come across 3 textboxes.
a. The “your notice to us textbox” allows you to make us aware of some allergies / preferences the recipient may have in regards to the chocolates you order.
b. Suggested delivery date. This allows you to order now and have your order delivered at a day of your choosing. (Business days only - no weekends or public hollidays)
c. Free gift card. This textbox allows you to write your message that we print on the gift card that accompanies your gift.
6. Options: Remember my details for future visits. For customers who order from us frequently, this option allows a tiny data file to be stored on YOUR pc so you don’t have to fill in all your details again with future orders.(This data file –cookie – does not store credit card details.
7. Click on Review order. This allows you to check all the details again. I
8. If a pop-up screen comes up warning you that there are a number of problems with the order form, click ok and review the highlighted text boxes, some vital boxes have not been filled in. Correct this and click again on review order, scroll down and hit the send order securely button and it’s Done!
9. You will receive an automated order confirmation + an order status advice when your gift is being made for delivery.
10. For deliveries outside Australia:, type in the country of delivery and, select EXPRESS as the courier service. Follow the instructions as above.
