customer feedback

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What our Customers say:

The chocolate tasting yesterday went very well. I also provided take away zip-lock bags and instructions that people should take home a few chocolates. The chocolates have now all vanished.  I think that it says something for the educated palettes here that the dark chocolates vanished at the highest rate and the white “chocolates” vanished at the lowest rate. I noticed that there were some rather novel designs in the white “chocolates”  Thanks for your efforts on my behalf. Regards,
John -
Lucas Heights

 

I ordered chocolates online for Valentine's day for my girl, since i'm sitting in Canada. I went for white and milk chocolates, they reached promptly in nice package, and indeed intact, in two days. They also packed in a vanilla medallion without any extra cost, in a separate package. The e-mail contact was polite and helpful. The chocolates were liked at the other end too. Hassle free service and belgium chocolates, life is pretty.

Vancity - Edmonton AB Canada

 

In Australia, it's a real delicacy to eat chocolate that hasn't been infused with anti-melt ingredients. These divine Belgian chocolates are flown straight from Bruges, Belgium. In fact, as Vanderwell's owner explains, the chocolates spend less time in transit than the people of Bruges do when they decide to visit Australia. Such a lightening delivery time undoubtedly contributes to the freshness of these chocolates. The most popular is a rich hazelnut praline, but my personal favourite is a vanilla medallion: a crisp layer of dark chocolate, filled with an oozingly rich vanilla cream. Amongst others, there are horse-shaped pralines, strawberry creams, mocha blocks and fruit and nut buttons.

Tucked away in a back street of Double Bay, this shop is a gem of a discovery. The perfect present, especially when delicately gift wrapped in the Vanderwee box, don't be surprised if the recipient doesn't want to share the contents with you

Lydia - Sydney NSW

 

greetings - WOW!! you guys are seriously efficient with your deliveries. much appreciated. i thought i had left it a bit late to get them by mother's day,but not so. Unfortunately, i made the mistake of sharing them........and they're all gone!! I would like to order some more (this time i'm NOT sharing)

Maureen - Adelaide SA

 

My friend is really pleased with the box and the chocolate you sent to L. He said it's such a fancy beautiful box of chocolate. We will keep ordering from you. Keep up the good work

Marcelia Beijing - China

 

Thank you for you fabulous service. The chocolates I ordered were a thank you gift and not only were the chocolates very gratefully received, they were also getting rave reviews! Jocalyn - Blackheath NSW

 

 

 

Thanks very much for your so excellent service ...

I am so happy to receive the confirmation from you that all is done ..i hope that my friend can get a big surprise ...thanks

This is the first time for me to try your online shop, i would not hesitate to recommend to my friends that Vanderwee is excellent! Have a nice day !

Haiying- Shenzen China

 

I would just like to say thankyou for the delivery of the chocolates I ordered and had sent to my daughters in Australia. I am living in the USA and was able to use your web site to send my girls Easter chocolate. This is my first Easter away from them in their lives (24 yrs) and I wanted them to know their Mum is thinking of them always and would not let Easter go by without them having their usual choccies. They arrived and were beautiful my girls said. So thankyou for your prompt service and delivery.Much appreciated.

Barbara USA


Dear Sir,I have ordered from you for my Australian family previously, but we are now living in The Netherlands. Would it be possible to send Easter eggs from Belgium to Holland? (I see that you make the products in Belgium) I can't find products as good as yours locally and only have Leonidas here in Den Haag.

Gayle Den Haag The Netherlands

 

Halloo R heeft me al gebeld en was super content ! Bedankt voor de super service. Alles is perfect verlopen.
Hans Brussels Belgium

 

I ordered a gift selection from you for delivery to my beloved in Brisbane. They were much appreciated. Many thanks. Rob - Brisbane QLD

Hi Vanderwee Chocolates.
I wanted to let you know that the chocolates I anonymously ordered for Operation Angel arrived yesterday and the ladies were extremely touched. Jacqueline Pascarl, the lady that runs Operation Angel, has left a special message and photo of the chocolates on the Facebook page. I have attached the link below in case you would like to have a look. I would also like to say that from Jacqueline's photo of the chocolates the presentation is absolutely beautiful, thank you. I'm wondering as Jacqueline described the box as ''huuuuuuge" and I only paid for a smaller box of chocolates, if the good people at Vanderwee might have sent a larger box of chocolates to the ladies? If so, my sincere thanks and it made their day.
http://www.facebook.com/jacketphil/posts/194765790551337#!/OperationAngel    Christi - Gowrie ACT

 

Fantastic chocolates and fantastic service, including amazing personal attention to ensure the chocolates were received unscathed during a heat wave.
Helene, Leiden, The Netherlands

 

Thank you very much for sending them via courier. Everyone I have sent you chocolates to has loved them.

Kathryn- Mount Isa QLD.

 

Hi Hendrik Thank you so much – it was a huge success! Thanks also for your amazing service!!

Cheers,

Kate – Forest Lodge NSW

 

Many thanks for your company's efficient handling of these gifts for our grandchildren. They arrived safely today and the girls (plus their Mum) are thrilled with them. We shall certainly use your service in the future.

Colin - Bracknell UK

 

 

My mama was delighted to receive the chocolates and had already sampled them, and was singing their praises, when I rang her. I can't thank you enough for the extra trouble you went to make this happen and it goes without saying that I will always use your company when I can.
Dale - Bermuda

 

Para amantes de chocolates caseiros, aconselho uma visita a esta simpática loja de chocolates belgas em Double Bay.

Foi-me oferecida uma caixa com 12 chocolates diferentes (chocolate branco com morango, preto com laranja, chocolate de leite, chocolate com amêndoas, ...) e não consegui dizer de qual gostei mais.

Infelizmente a loja não tem espaço de café/esplanada para, por exemplo, se poder beber um chocolate quente...
De qualquer das maneiras fica a dica. São realmente bons!
Marianna - Sydney NSW

 

Thank you so so much! I can’t tell you how much I appreciate your help on this.It was very kind of you to go out of your way on this order

I hope you have a fantastic weekend. Best wishes Cliff -

Garetts Green UK

 

Dear all, You service was really good. I am very glad I bought from you. Thanks you, and certainly I will recommend you!
Ariel - São Paulo Brazil

Thanks for such superb service, and helping me out of my disaster. The chocolates arrived safely and my friend was very appreciative.
Robert – Melbourne VIC

 

As the last of our chocolates tantalizes the taste buds, I want to thank you for your exceptional customer service. Apart from your superb product quality, your order confirmation, despatch and delivery have always been as expected – and as promised.Over many orders with you, you are a consistent rarity in suppliers ! Thank you so much. Steve - Orange NSW

Thank you for processing my order so well. Our relatives love your chocolates and it is such a gem to find you in Sydney. Placing an order with you has certainly taken the hassle and worry (and expensive postage costs) out of Birthday presents. The post from the UK to Australia is always a worry especially with Customs. John & Margaret - Chorley UK

All I can say is WOW. That is insanely fast. I'm currently overseas, and knowing that my order has already been taken care of, thousands of km away, is just phenomenal. Jasmeen-Kogarah NSW

 

I just wanted to say that your chocolates are absolutely exquisite and I will be recommending them to all of my friends. I don't recall ever having such beautiful and delicious chocolates in my life.
Kind regards. Paula - Figtree NSW

The Chocolates were a huge hit with the guest. Delicious and very nicely wrapped.

Once again, thank you. Rgds

Jim - Lane Cove NSW

 

I would just like to let you know how impressed I was after placing an order with you. I found your business to be very well set up, easy to use and extremely helpful. I will certainly be using your services again.
Cheers Dylan JABIRU Northern Territory

 

Thank you for contacting me when your courier was outside the house and thought that no one lived there - my son is a real chocolate expert and he thought your chocolates were superb, I consider him a really good judge, but most of all I'm glad that you take the order seriously enough to call me. Most of the time when you place an order over the net you have no idea whether you'll ever see anything for your money! So thanks, and I'll definitely use your service and buy your chocolates again !!
Cheers Fiona - ACT.